Meet
Our Staff
Joe Durand
Joe Durand, the President, has been in the insurance industry for 28 years. After college, he spent four years as a claims adjuster with GAB Business Services and the Transamerica Insurance Group. He then spent 11 years with Masters Building Company, specializing in insurance restoration. In October of 2002, Joe joined the Baty Agency as partner and Vice-President. His knowledge of claims and ability to properly determine home replacement values ensures that your home and personal belongings will be properly covered in the event of a loss.
Tammy Drumm
Tammy Drumm joined the Agency in August of 2011 and brought 22 years of agency experience with her. Her duties include quoting new business, policy reviews, and updates.
Susan Hall
Susan joined our team in November of 2017 as a part-time employee. She has 30 years of experience in the industry and is licensed in P&C and Life. Susan's duties include quoting new business, customer support, policy reviews, and updates.
Laurie Burt
Laurie Burt joined our team in September of 2018, bringing 35 years of Agency experience with her. Laurie is licensed in P&C and Life Insurance. She is responsible for policy reviews, customer support and quoting new business.