What To Do In Case Of A

Property Loss

If you have a possible claim, here are some suggestions to increase your comfort and confidence about resolving the situation to the best of your ability.

Step 1:

Establish what needs to be done to stabilize the situation. Typically, this involves making reasonable decisions to protect the property and minimize risk of further loss or increased costs. This makes sense even if you are uninsured and, if coverage applies, this is expected. Try to not alter physical evidence or dispose of materials until there is an opportunity for inspections and possible evidence retention. If physical evidence requires alteration to further protect property or life, take precautions to preserve as much evidence as possible.

Step 2:

Step 3:

Provide all available information and your primary contact information. Being easily reachable is especially important if you have to temporarily move.

Step 4:

If repairs will be needed, begin to identify who you might hire to do that work. Your selection of someone to do the repairs to your satisfaction is important.

Step 5:

Collect and maintain documentation related to the event.

Step 6:

Retain receipts and invoices, and take thorough notes to ensure that you will have an effective record of the event and its consequences.

Following these suggestions immediately after a loss will help you move through the experience with the information needed to make effective decisions.